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Shipping policy

 

Shipping Policy

Thank you for choosing Trendsetters Fashions for your custom products. This Shipping Policy outlines our shipping process, rates, and estimated delivery times.

1. Processing Time

  • Orders are typically processed within 2 business days after payment confirmation and customization approval.

  • Custom orders may require additional processing time, depending on the complexity of the design or customization requested.

2. Shipping Methods and Rates

  • We offer several shipping options, including standard shipping, expedited shipping, and international shipping.

  • Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination address.

  • You can view the shipping rates and estimated delivery times during the checkout process.

3. Estimated Delivery Times

  • Estimated delivery times vary depending on the shipping method selected and the destination address.

  • Standard shipping within the United States typically takes 5 to 7 business days for delivery.

  • Expedited shipping options are available for faster delivery, with estimated delivery times ranging from overnight to 2 business days.

  • International shipping may take longer, depending on the destination country and customs clearance process.

4. Tracking Information

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track the status of your shipment online using the provided tracking number.

5. Shipping Restrictions

  • We currently ship to addresses within the United States and select international destinations.

  • Some products may be restricted from international shipping due to customs regulations or other restrictions.

6. Shipping Delays

  • While we make every effort to deliver your order on time, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs clearance.

  • We will notify you of any significant delays and provide updates on the status of your shipment.

7. Shipping Address

  • Please ensure that the shipping address provided during checkout is accurate and complete.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Shipments

  • In the rare event that your shipment is lost or damaged during transit, please contact us immediately.

  • We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund as necessary.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at amurphy@trendsettersfashions.com.

Last updated: Jan.2024